Below are the frequently asked questions for Dhruvika Jewelry, catering to both B2B and B2C clientele.

How can I place an order?

Placing an order with us is a breeze. Explore our dazzling array of jewelry, select the pieces that resonate with you, and add them to your cart. When you’re ready, proceed to checkout and fill in your delivery and payment details to finalize your purchase.

What payment methods do you accept?

Your convenience is important to us. We welcome a variety of payment options including Visa, MasterCard, American Express, PayPal, and bank transfers, offering you the flexibility you deserve.

Do you offer custom jewelry designs?

Indeed, we pride ourselves on crafting bespoke jewelry. If you’re looking to create an exclusive line or a single piece that’s uniquely yours, our adept artisans are at your service. Connect with us to transform your vision into reality.

What is your return policy?

Your satisfaction is our top priority. If our jewelry doesn’t meet your expectations, feel free to return it within 14 days of delivery, provided it’s in unworn and original condition, for a full refund. Refer to our comprehensive Returns & Refunds Policy for additional information.

How long does shipping take?

We ensure prompt processing of your order, typically ready for dispatch within 1-2 weeks. The arrival of your package can generally be expected in 5-9 working days. For detailed shipping timelines, please consult our Shipping & Delivery Policy.

Can I track my order?

Absolutely. You’ll receive a confirmation email with a tracking number post-dispatch. Use this number to stay updated on the delivery progress of your order.

Do you offer international shipping?

Dhruvika Jewelry aims to adorn customers worldwide. No matter your location, we are committed to delivering our jewelry to you, keeping in mind that additional import duties and taxes might apply depending on your country.

Do you provide jewelry care tips?

To ensure the enduring splendor of your jewelry, we suggest gentle care. Keep it away from chemicals and extreme temperatures. Regularly polishing your pieces with a delicate cloth and storing them safely will extend their lustre and lifespan.

How can I contact customer support?

Our customer support team is eager to assist you with any queries or concerns. Reach our experts via email at info@dhruvikajewelry.com or call us at +91992957784.

Do you offer wholesale pricing?

For business buyers looking to elevate their inventory, we offer competitive wholesale rates—a fantastic opportunity for retailers and boutiques to harness. Get in touch for tailored pricing solutions.

How can I get an estimate for bulk orders?

Are you ready to order in bulk? Add your selections to the wish list feature on our site and contact us with the list. Our team will meticulously review your requested items to provide a seamless estimate, ensuring your wholesale experience is unmatched.

For further assistance, please don’t hesitate to reach out to us – we’re devoted to enriching your Dhruvika Jewelry experience.